• Kia

Winnipeg Kia

400-1717 Waverley Street
Directions Winnipeg, MB R3T 6A9

  • Sales: 1 (888) 532-0141
  • Service: (204) 269-1605
  • Parts: (204) 269-1612

Careers

Not only are we a fantastic company to buy from, we are a great one to work for too!
We are locally owned, offer very competitive pay plans/hourly wages, plus available extended health benefits and demo vehicle program and much more!

The following list of available positions are current as of : July 14th 2017


Vehicle Technician

Full time position. Monday to Friday 8:00am - 5:00pm position with a rotating occasional Saturday shift.

Candidate must have journeyman status, be comfortable with all makes and models, specifically Kias, be able to work efficiently and communicate well as part of the existing service team.

We offer a variety of benefits including:

  • Large amount of new and used vehicle inventory that require a tech overview as regular protocol
  • Life, disability and extended health benefits
  • Kia and 3rd party training courses
  • Well educated management who provide guidance and training

The right candidate simply needs to provide strong work ethic and the ability to work well with others.


Service Department Coordinator 

Winnipeg Kia is seeking an experienced professional service coordinator who's responsibilities would include scheduling appointments for the service department, customer follow up after service visit, the promotion of dealership products and services through effective internet and phone techniques. This person will be assisting customers via phone, text and email in booking their next repair or service visit. This person will also be responsible for assisting with marketing campaigns to increase sales and must also be able to develop a strong working relationship within Winnipeg Kia's service department.

This position requires a hardworking and extremely organized individual with excellent verbal and written communication skills, including over email, text and phone. The right individual must be able to sit and type for many hours, possess time management skills and the ability to work well as part of a team.

Duties would include:

  • Answering all inbound communication to schedule service appointments (in person or via phone, email or text)
  • Confirming appointments prior to visit and rescheduling missed appointments
  • Contacting and communicating with each customer who has submitted a service appointment request via phone or email to determine vehicle service needs by asking questions, listening and providing recommendations.
  • Calling customers to book appointments for special order parts that have arrived
  • Verify any outstanding factory recalls and provide that information to the customer when appointment is booked
  • Explanation basic service processes, procedures and recommended vehicle services to customer using available factory information as well as recommended maintenance based on our climate conditions.
  • Documents all communication with customers, service team, management and/or supporting staff within the customer electronic file.
  • Follow up with customers post service repair to ensure complete customer satisfaction
  • Refer customer concerns to service manager immediately
  • Stays current on dealership service pricing and services available to customers; also has an understanding of automotive terminology
  • Attends and participates in training activities on a continuous basis 
  • Understanding, support and apply the companies sales policies and procedures to provide proper and effective treatment to all customers
  • Adheres to all company policies and procedures paying special attention to health and/or safety procedures
  • Other occasional duties assigned by management

*Previous dealership experience especially in a service department is required for this position*


If you would like to apply for any of the above positions, please email your resume with the position you are applying for in the subject line, by clicking here!

(careers@winnipegkia.com)